Shadow IT: the apps your team uses that you don't know about

What is shadow IT?

Shadow IT refers to any software or app your team uses for work without approval. Employees use these tools because they think they make their jobs easier. While their intent is positive, the lack of oversight puts your business, your data, and your compliance posture at risk.

The risks of unauthorized apps

• Data security: Information can be stored in places you do not control.
• Compliance: You might be violating regulations unknowingly.
• Data silos: Important company data is trapped in personal accounts.
• Lack of support: Your IT team cannot help if the app breaks.

Managing it the right way

If you discover an unauthorized tool being used by many team members, investigate why. If it is a good tool, approve it, secure it, and pay for a business license. If it is unsafe, offer a better alternative. The goal is to give your team the tools they need while keeping your data safe.