WHY CYBER6 · COMPARE
Keeping the lights on isn't enough anymore.
A typical IT provider keeps your computers running. Cyber6 does that too, then helps your business grow with AI & automation, protects it around the clock, and trains your people.
WHAT CHANGED
Why the old model falls short
Ten years ago, keeping computers running was enough. Now:
- 1
Attackers target small businesses, not just big ones.
Automated attacks don't check company size. A five-person office gets the same fake login pages as a large firm.
- 2
Cyber insurers expect the basics before they'll cover you.
Renewal forms ask about MFA, monitoring, backups, and training, and a missing answer can mean a higher premium or no policy.
- 3
AI tools arrived, and your team is already using them.
Staff paste work into chat tools with or without a plan, so the question is whether it happens safely.
- 4
Your people are the main target.
Fake invoices, phishing emails, and impersonation calls aim at the person, because that's easier than breaking in.
- 5
Customers expect a fast answer, day or night.
A call that goes to voicemail at 6 PM often turns into a booking with someone else.
A partner that only fixes computers can't cover all of that.
SAME DAY, TWO PARTNERS
Same day. Two very different outcomes.
One ordinary business day, five moments. Scroll to move the clock.
SHARED CLOCK
8:10 AM
- 8:10 AM
- 11:30 AM
- 2:00 PM
- 6:15 PM
- 2:40 AM
8:10 AM
A laptop won't connect to Wi-Fi.
EXAMPLETYPICAL IT PROVIDERTICKET OPENED
A ticket is opened and the laptop is fixed later that day.
EXAMPLECYBER6FIXED + NOTED
Fixed remotely by someone who knows your setup. The root cause is noted so it doesn't repeat.
11:30 AM
An email asks your bookkeeper to update a vendor's bank details.
EXAMPLETYPICAL IT PROVIDERIN THE INBOX
It may reach the inbox. It's up to your bookkeeper to notice something is off.
EXAMPLECYBER6FLAGGED + REPORTED
Email security flags it. Your bookkeeper, trained to verify by phone, reports it.
2:00 PM
A new hire starts.
EXAMPLETYPICAL IT PROVIDERSET UP LATER
A laptop gets set up when someone has time, sometimes the same day.
EXAMPLECYBER6READY ON DAY ONE
Device, accounts, MFA, and a short security training are ready when they walk in.
6:15 PM
A customer calls after hours.
EXAMPLETYPICAL IT PROVIDERVOICEMAIL
It goes to voicemail. That's reasonable, since it isn't an IT issue.
EXAMPLECYBER6BOOKED
An automatic text reply offers booking times, and the appointment gets booked.
2:40 AM
Someone tries to sign in from another country with a stolen password.
EXAMPLETYPICAL IT PROVIDERSEEN IN THE MORNING
Often not seen until morning, if at all.
EXAMPLECYBER6BLOCKED
Blocked by MFA and reviewed by the monitoring team. You get a plain-English note in the morning.
Typical: 2 of 5 handled well.
Cyber6: 5 of 5, from one partner.
Counts come from the five moments above, not from a study.
SIDE BY SIDE
What's different, topic by topic.
| TOPIC | TYPICAL IT PROVIDER | CYBER6 |
|---|---|---|
| DAY-TO-DAY IT | ||
| Everyday support | Included Help desk for computers, email, and printers. Often done well. | Included Help desk from people who know your setup and track root causes. |
| After-hours help | Varies Sometimes included, sometimes billed extra or next business day. | Included Urgent issues and security alerts are handled outside business hours. |
| Documentation of your systems | Varies Some keep good records. Others keep it in one technician's head. | Included Written records of devices, accounts, and access that you own. |
| IT & CYBERSECURITY | ||
| Security monitoring | Varies Often antivirus, with monitoring as an add-on. | Included Security monitoring with a team that reviews alerts and responds. |
| Email and wire fraud protection | Varies Basic spam filtering is common. Payment checks are usually left to you. | Included Lookalike-sender filtering, MFA, and a phone-check habit for payment changes. |
| Backups tested with real restores | Varies Backups usually run. Test restores are less common. | Included Backups are checked daily and restored on a test schedule. |
| Compliance and cyber insurance help | Varies Varies. Often left to you and your insurer. | Included Help with insurance questionnaires, HIPAA, and the controls behind them. |
| Security leadership (virtual CISO) | Not usually offered Not usually offered by basic IT providers. | Included A part-time security lead who owns the plan and reports to leadership. |
| AI & AUTOMATION | ||
| Lead response and follow-up | Not usually offered Not usually offered, since it sits outside IT. | Included Instant replies to missed calls and forms, plus follow-up that keeps going. |
| Automating manual work | Not usually offered Not usually offered. | Included Automations for billing, reminders, and handoffs your team does by hand. |
| Safe AI setup | Varies Some help turn on AI features. Policy and data rules are usually left to you. | Included Approved tools, a written AI policy, and settings that keep data in bounds. |
| TRAINING AND RESULTS | ||
| Security and AI training for your team | Varies Sometimes a yearly video course. | Included Short training and phishing practice through the year, plus AI training. |
| Reporting | Varies Usually ticket counts and uptime. | Included Plain-English reports measured against your own starting numbers. |
| Who you call | Included A help desk line. Many providers answer quickly. | Included One Cyber6 team for automation, security, and training. |
DAY-TO-DAY IT
Everyday support
TYPICAL
IncludedHelp desk for computers, email, and printers. Often done well.
CYBER6
IncludedHelp desk from people who know your setup and track root causes.
After-hours help
TYPICAL
VariesSometimes included, sometimes billed extra or next business day.
CYBER6
IncludedUrgent issues and security alerts are handled outside business hours.
Documentation of your systems
TYPICAL
VariesSome keep good records. Others keep it in one technician's head.
CYBER6
IncludedWritten records of devices, accounts, and access that you own.
IT & CYBERSECURITY
Security monitoring
TYPICAL
VariesOften antivirus, with monitoring as an add-on.
CYBER6
IncludedSecurity monitoring with a team that reviews alerts and responds.
Email and wire fraud protection
TYPICAL
VariesBasic spam filtering is common. Payment checks are usually left to you.
CYBER6
IncludedLookalike-sender filtering, MFA, and a phone-check habit for payment changes.
Backups tested with real restores
TYPICAL
VariesBackups usually run. Test restores are less common.
CYBER6
IncludedBackups are checked daily and restored on a test schedule.
Compliance and cyber insurance help
TYPICAL
VariesVaries. Often left to you and your insurer.
CYBER6
IncludedHelp with insurance questionnaires, HIPAA, and the controls behind them.
Security leadership (virtual CISO)
TYPICAL
Not usually offeredNot usually offered by basic IT providers.
CYBER6
IncludedA part-time security lead who owns the plan and reports to leadership.
AI & AUTOMATION
Lead response and follow-up
TYPICAL
Not usually offeredNot usually offered, since it sits outside IT.
CYBER6
IncludedInstant replies to missed calls and forms, plus follow-up that keeps going.
Automating manual work
TYPICAL
Not usually offeredNot usually offered.
CYBER6
IncludedAutomations for billing, reminders, and handoffs your team does by hand.
Safe AI setup
TYPICAL
VariesSome help turn on AI features. Policy and data rules are usually left to you.
CYBER6
IncludedApproved tools, a written AI policy, and settings that keep data in bounds.
TRAINING AND RESULTS
Security and AI training for your team
TYPICAL
VariesSometimes a yearly video course.
CYBER6
IncludedShort training and phishing practice through the year, plus AI training.
Reporting
TYPICAL
VariesUsually ticket counts and uptime.
CYBER6
IncludedPlain-English reports measured against your own starting numbers.
Who you call
TYPICAL
IncludedA help desk line. Many providers answer quickly.
CYBER6
IncludedOne Cyber6 team for automation, security, and training.
Every provider is different. This compares Cyber6 with the typical break-fix or basic managed IT provider serving small and mid-sized businesses.
If you only need basic IT support, a traditional provider may be all you need.
WHAT MAKES CYBER6 DIFFERENT
Six reasons, each one backed up.
- 01
One partner for all three
AI & automation, IT & cybersecurity, and training work as one system. What we learn fixing one area shapes the other two.
PROOF The Cyber6 EngineDiagram: Automate, Protect, and Empower linked around Cyber6 Core, with activity moving between them. - 02
We practice what we sell
MFA on every account, endpoint protection on every device, daily vulnerability scans, background checks, BAAs and DPAs, and cyber liability insurance.
PROOF Trust Center
- 03
Measured against your own numbers
Every engagement starts with a baseline. Reports show before and after, so you can judge the work yourself.
PROOF How we measure resultsChart: a flat baseline recorded first, then a line showing change measured against it. Illustrative, not client data. - 04
Real people, plain English
You talk to people who explain things clearly and tell you what they'd do in your place.
PROOF Support and responseAnimation: support requests move from submitted to assigned to resolved. A critical alert skips ahead of the line. - 05
We teach, not just fix
Security and AI training for teams, certification bootcamps for credentials like Security+ and CISSP, and mentorship that has helped people start careers in tech.
PROOF Cyber6 Academy
- 06
Built by someone who's done the work
Founder Marquis Carroll has spent years doing hands-on IT and security work for small businesses, and runs a mentorship program for people entering tech.
PROOF Our storyDiagram: Cyber6 in the center, connected to AI and automation, IT and cybersecurity, and training.
WHO WE'VE WORKED WITH
- A statewide cybersecurity assessment program
- Credit unions
- A water and wastewater utility
- Housing organizations
- Nonprofits and churches
- Small businesses
- A health and wellness startup
Every result is measured against your own starting point.
How we prove it →ARE WE THE RIGHT FIT
An honest answer on fit.
Cyber6 is a great fit if…
- You want one partner instead of juggling vendors.
- Security, compliance, or cyber insurance is on your mind.
- You want to use AI, but safely.
- Leads or invoices slip through the cracks.
- You want your team trained, not just your computers fixed.
- You like plain answers and measurable results.
A traditional provider may be enough if…
- You only need occasional break-fix help.
- You have no compliance, insurance, or security requirements.
- You're not interested in automation or training.
SWITCHING IS EASIER THAN YOU THINK
Switching doesn't mean starting over.
- 1
Explore
We talk through what's working, what isn't, and what worries you.
- 2
Assess
We review your devices, accounts, security, and the work your team does by hand, and record your starting numbers.
- 3
Set up
A written plan, plus documentation, access, and a handoff with your current provider.
- 4
Enable
Rollout in phases, most urgent first, then your first review.
Not ready to switch everything?
Start co-managed. We work alongside your current IT provider or in-house IT person and add security, automation, and training.
QUESTIONS
What people ask when comparing.
Every proposal is built around your business, and you'll see exactly what's included before you commit. Some businesses replace several separate vendors with one partner.
You can start co-managed, with Cyber6 adding security, automation, or training alongside your current provider. Or we can plan the switch around your contract dates so nothing overlaps or lapses.
We plan the handoff in writing, move in phases with the most urgent items first, and schedule changes outside your busy hours. Your team keeps working while we take over.
Yes. Many clients start with IT support and security basics, then add automation or training when it makes sense.
Yes. We can handle security monitoring, automation, and training while your IT person keeps the day-to-day work they know best.
Our security monitoring team watches for threats around the clock and responds to urgent alerts. You get a plain-English summary of anything that happened.
We record a baseline at the start, send regular reports measured against it, and review results with you. Our own security practices are published in the Trust Center.
Not sure what you need? Let's talk it through.
A 30-minute call. No cost, no pressure, and honest answers.